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    Frequently Asked Questions

    What are the delivery charges ?

    We charge £1.50 for small items and £3 for larger items. For priority services we charge £6, we can also offer a collection service if you live close by.

    Which payment methods are accepted ?

    We accept Paypal, Debit and Credit Cards

    How long will delivery take?

    Standard delviery is 2-3 business days and priority delivery is next working day. We cannot accept responsibility for carrier delays which are beyond our control.

    How secure is it ordering online ? Is my data protected?

    Our payment systems are verified by external financial institutions Paypal and Stripe, we do not store your financial data. Our website has SSL encryption and certified as a trusted website by google.

    What exactly happens after ordering?

    We will process your order immediately as soon as we recieve it with the aiim onf posting out on the same day. All our shipping is though Royal Mail second class and deliveries are usually withing 2-3 business days. If you need faster shipping just give us a call and we can make arrangements for next day delivery services.

    Do I receive an invoice for my order?

    Yes, as soon as payment has been processed you will receive an order confirmation in your inbox with a reference number.

    Personalisation options are varied, further information can be found on the individual product pages.